Ordering Information

 

  1. How To Order
  2. Payment Methods Accepted
  3. Currencies Accepted
  4. Refund Policy

 

  1.  How to Order

    To pay for services in advance, or to pay for services already received, follow these steps:

    1. Choose the service or products required. You can add multiple items to your shopping basket. All prices are in Australian Dollars.
    2. You can continue browsing the Web site. At any time you can click on the Shopping Basket link in the menu above, to return to your shopping basket.
    3. When you have completed your selection, return to your shopping basket and click the Continue button to continue to the checkout.
    4. Enter your name and address.
    5. If the payment relates to an invoice, please enter the invoice number at the checkout.
    6. Click the Continue button.
    7. Choose your payment option - see below for a list of the payment methods which are accepted.
    8. You will be transferred to the secure server to complete your purchase.

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  2.  

    Payment Methods Accepted

    The following payment methods are accepted on our Web site:

    1. Image

      PayPal account holders can pay online using a PayPal account.

    2. Bank Transfer

      If you prefer to pay by direct bank transfer, please contact us for bank details after placing your order.

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  3. Currencies Accepted

    All prices displayed on this Web site are in Australian Dollars. If choosing to pay by credit card, the following currencies are available - please make your choice on the PayPal payment page.

    • AUD - Australian Dollar
    • CAD - Canadian Dollar
    • EUD - Euros
    • GBP - Pound Sterling
    • HKD - Hong Kong Dollar
    • JP - Japanese Yen
    • NZD - New Zealand Dollar
    • USD - US Dollar

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  4. Refund Policy

    Silicon Cocoon Pty Limited offers non-material goods (services and software), which, once delivered, cannot be returned due to their nature. Refunds for services or licenses purchased cannot be given.

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Last Updated ( Saturday, 16 December 2006 )